ta10 Terms and Conditions

1 General Terms

ta10 is an online gaming and betting platform in Bangladesh. These terms and conditions (referred to below as "Terms") apply to all users of the ta10 website and its services.

By accessing the ta10 platform, registering an account, or using any service, you are considered to have unconditionally accepted these Terms. If you do not agree with these Terms, please refrain from using this platform.

ta10 reserves the right to modify these Terms in part or in full at any time without prior notice. Continued use of the platform after any changes means you have accepted the updated Terms.

2 Account Registration

To use services on ta10, you must register a valid account. During the registration process, you must provide accurate and complete information.

2.1 Registration Requirements

• Each individual may open only one account — creating multiple accounts is strictly prohibited.
• The name, mobile number, and email provided at registration must be valid and active.
• It is entirely the user's responsibility to keep their account password confidential.
• An account may not be transferred or sold to any other person.

2.2 Identity Verification

ta10 reserves the right to verify a user's identity at any time. For this purpose, a National ID (NID), passport, or other government-issued documents may be requested. Failure to provide documents within the required time may result in the account being temporarily suspended.

3 Age Verification

All services on ta10 are for individuals aged 21 (twenty-one) years or older only. Use of this platform by minors is strictly prohibited.

• At the time of registration, you confirm that you are at least 21 years of age.
• ta10 reserves the right to verify the age of any account and may request proof of age documents for this purpose.
• If evidence is found that an account is being operated by a minor, the relevant account and all transactions will be considered void.

4 Deposits and Withdrawals

ta10 provides secure financial transaction services through popular payment methods in Bangladesh.

4.1 Accepted Payment Methods

• Mobile Banking: bKash, Nagad, Rocket, Upay
• Bank Transfer (direct bank account)

4.2 Deposit Rules

• Minimum deposit amount: ৳500 per method.
• The name on the payment account must match the name registered on your ta10 account at the time of deposit.
• Deposits from third-party accounts are not accepted.

4.3 Withdrawal Rules

• Minimum withdrawal amount: ৳1,000.
• Withdrawal requests are generally processed within 10 to 45 minutes.
• Withdrawals may only be made to the same payment method used for the deposit.
• Identity verification (KYC) must be completed before a withdrawal.
• Withdrawals may be limited if the wagering requirement for an active bonus has not been met.

5 Bonuses and Promotions

ta10 offers various types of bonuses and promotional offers. Each bonus is subject to specific terms and conditions.

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to ৳5,000. The wagering requirement for this bonus is 15 times (15x) (total of deposit plus bonus amount).

5.2 General Bonus Conditions

• If any bonus is not used within the specified time limit, it will be automatically cancelled.
• Attempting a withdrawal before the wagering requirement for a bonus has been met will result in the bonus being cancelled.
• Collecting bonuses by opening multiple accounts from the same person or household is prohibited.
• ta10 reserves the right to modify or cancel any bonus offer.

5.3 VIP Program

ta10's VIP program has four tiers, each offering weekly cashback:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.4% weekly cashback
• Gold: up to 0.6% weekly cashback
• Platinum: up to 0.8% weekly cashback

You can advance to higher VIP tiers through regular activity and play. Each tier comes with its own specific benefits and privileges.

6 Gaming Rules

All games offered on ta10 are operated according to specific rules. Each game has its own set of rules, which it is advisable to read before starting the game.

6.1 Fair Play Guarantee

• All games on ta10 are operated using certified Random Number Generator (RNG) technology.
• Results are completely random and are not influenced by any previous or future outcome.
• ta10 does not and cannot manipulate game results.

6.2 Betting Limits

Each game has its own minimum and maximum betting limits, which are displayed in the game interface. Additional betting limits may apply when playing under a bonus.

6.3 Technical Issues

If a game is interrupted mid-session due to a server error, loss of internet connection, or any other technical issue, ta10 will make a decision in accordance with its established policies. ta10's decision will be considered final.

7 Prohibited Activities

The following activities are strictly prohibited on the ta10 platform. Violating these prohibitions may result in account closure and forfeiture of deposited funds:

• Operating multiple accounts or using an account on behalf of another person.
• Bonus Abuse — repeatedly claiming bonuses under different identities.
• Using any software, bots, or automated systems to play games.
• Colluding against other users or playing in a coordinated fraudulent manner.
• Using the platform for money laundering or transactions involving illegal funds.
• Attempting to hack or gain unauthorized access to ta10's systems.
• Concealing identity by providing false information.

8 Account Suspension and Closure

ta10 reserves the right to temporarily suspend or permanently close any account in the following circumstances:

8.1 Reasons for Suspension

• If there is suspicion or evidence of a violation of the Terms.
• If documents are requested for identity verification and are not provided within the specified time.
• If an unusual transaction pattern is observed.
• At the user's own request for a responsible gaming break.

8.2 Account Closure Policy

If the Terms have not been violated and the user wishes to close their account themselves, they must notify the support team via live chat or email. The account will be closed after the valid balance has been withdrawn.

If an account is closed due to a violation of the Terms, any bonuses or winnings obtained through bonuses may be forfeited. ta10 will evaluate the return of the original net deposit separately.

9 Intellectual Property

All content on the ta10 platform — logos, trademarks, designs, text, software code, graphics, and other elements — is the intellectual property of ta10 or its licensors.

• No content on this platform may be copied, distributed, or reused without written permission from ta10.
• Limited access to the platform is permitted for personal and non-commercial use.
• Unauthorized use of ta10's name or brand identity is strictly prohibited.

10 Limitation of Liability

ta10 makes every effort to provide a safe and reliable gaming environment. However, ta10's liability is limited in the following areas:

• Losses caused by internet connectivity issues, power outages, or other infrastructure failures.
• Transaction delays caused by system failures of third-party payment providers.
• Temporary service disruptions caused by unforeseen technical issues.
• Account information being compromised due to the user's own negligence.

11 Privacy and Data

ta10 places the highest importance on protecting users' personal information. All data collected through the platform is handled in accordance with our privacy policy.

• Users' personal information is not sold to third parties.
• Information is used for the purpose of providing and improving services.
• All data transmission is kept secure through SSL encryption technology.
• Information may be provided to authorities when required by law.

Read our Privacy Policy to learn more.

12 Terms Changes

ta10 reserves the right to modify, add to, or cancel these terms and conditions — in part or in full — at any time.

• For significant changes, users will be notified at the time of account login or via email.
• If you continue using the platform after any changes, you will be considered to have accepted the updated terms and conditions.
• New terms and conditions take effect immediately from the date of publication, unless otherwise stated.

The latest terms and conditions will always be available on this page. You are advised to visit this page regularly.

13 Responsible Gaming

ta10 firmly believes in responsible gaming. Gaming is a form of entertainment — not a source of income.

13.1 Self-Control Tools

• Deposit Limit: Set a daily, weekly, or monthly deposit limit.
• Session Limit: Set a maximum amount of time spent gaming each day.
• Self-Exclusion: Temporarily suspend your account for a set period of time.

13.2 Get Support

If you feel that gaming is negatively affecting your lifestyle or financial situation, please contact our support team. Visit our Responsible Gaming page for detailed guidance.

14 Contact & Support

If you have any questions or need clarification about these terms and conditions, our support team is always ready to help.

• Live Chat: Live chat support in Bengali is available 24/7.
• Email: [email protected]

Our support team is always committed to resolving your complaints or queries promptly.