ta10's Responsible Gaming —
Keep the fun safe
Gaming is for entertainment — not for stress or financial harm. ta10 gives you all the tools to set limits, take breaks, and play with awareness.
6 Pillars of Safe Gaming
ta10 believes that responsible gaming is not just a policy — it is a genuine commitment to each of our members.
Set Deposit Limits
You decide the maximum amount you will deposit each day, each week, or each month. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour wait, but reducing it happens instantly.
Time Limits and Cooling-Off
Set a daily time limit for how long you play. After the set time, your session ends automatically. Take a short-term cooling-off period (up to 7 days) to clear your head before making any decisions.
Self-Exclusion
If you feel gaming is getting out of control, apply for self-exclusion through our live chat. Your account can be suspended temporarily or long-term for a set period.
Review Gaming History
View your full betting and transaction history in your account. Understanding your spending patterns makes it easier to make informed decisions. Transparency is the first step toward responsible gaming.
Awareness and Education
Learn the early signs of problematic gaming. ta10 regularly shares information and resources to help you stay informed at all times. Knowledge is the greatest protection.
24/7 Support
Our Bangladeshi support team is by your side at any hour, day or night. If you have any concerns about gaming, contact us via live chat right away — our goal is to help, not to judge.
For Ages 21 and Above Only
Opening an account and gaming at ta10 is strictly for those aged 21 or above. Age is verified at registration. Accounts of underage users will be closed immediately and all funds will be returned.
Signs of Problematic Gaming
If gaming is causing stress, financial trouble, or strain in relationships instead of entertainment, it is time to seek help. If you notice the signs below in yourself or someone close to you, take action right away.
Remember — acknowledging a problem is the first step toward solving it. ta10's support team is always ready to help you. Reach out and take the steps you need.
- Returning to gaming again and again to chase losses, and placing larger bets each time.
- Repeatedly trying to stop or control gaming but failing each time.
- Prioritising gaming over family, friends, or work.
- Taking on debt, dipping into savings, or selling assets to fund gaming.
- Feeling uncomfortable, anxious, or irritable when not gaming.
- Hiding gaming activity from family or friends, or lying about it.
- Neglecting work, studies, or daily responsibilities to spend time gaming.
ta10's Protection Tools
Our platform has several tools you can activate yourself — no approval needed.
Deposit Limit
Set a maximum deposit amount per day, per week, or per month. Minimum deposit is ৳500. Reducing a limit is instant; increasing one requires a 24-hour wait.
Session Time Limit
Set a maximum duration for each session. You are logged out automatically when the limit is reached. You can log in again in the next session, but the time count does not reset.
Time-Out Break
Temporarily suspend your account for any period between 24 hours and 7 days. You cannot log in until the break period has ended.
Self-Exclusion
Choose self-exclusion if you want to step away from gaming for the long term. Promotional communications are paused while it is active. Contact support to activate it.
Learn About Limits and Self-Exclusion
The responsible gaming tools at ta10 are easy to use and take effect right away. Any tool can be activated through your account settings or via live chat. Detailed information on each is provided below.
Deposit and Betting Limits
Log in to your account and set your preferred deposit limit. The minimum deposit at ta10 is ৳500 and the minimum withdrawal is ৳1,000. Reducing a limit takes effect immediately — increasing it again requires a 24-hour cooling period. This ensures that decisions are not made in the heat of the moment.
Time Management and Breaks
Use session timers and reminders to manage your gaming time. Take a short-term time-out (24 hours to 7 days) for a mental break. All promotional messages are paused while you are on a break.
How to Apply for Self-Exclusion
For long-term self-exclusion, contact our 24/7 live chat support. Once self-exclusion is active:
- You will not be able to log in to your account
- Any attempt to open a new account will also be blocked
- When the period ends, you must reactivate yourself — it is not automatic
- Your existing balance remains safe and can be withdrawn
If You Need Help, Reach Out
Asking for help is a sign of strength, not weakness. ta10's support team will assist you with complete confidentiality.
Live Chat Support
Get live chat support in Bengali 24 hours a day, 7 days a week. Start a chat right now to set gaming limits or activate self-exclusion.
Email Support
For any questions or requests related to responsible gaming, email us at: [email protected]
FAQ and Guides
Find detailed answers about setting limits, self-exclusion, or time-outs on our FAQ page.
Responsible Gaming FAQ
Enjoy Safely — With Responsibility
Gaming at ta10 is entirely for entertainment. Enjoy cricket, slots, Callbreak, or casino games while staying within your limits. Our FAQ and support team are always here for any questions.
For ages 21 and above only. Gaming is for entertainment — not as a source of income.